Alterations & remakes

Our Fit Promise

Our promise ascertains our efforts to provide the perfect fit in a simple, risk free manner. If you are not satisfied with your order, we will make it right. We will provide a complimentary alteration or remake. Contact our concierge team at [email protected]  or visit our stores and we will help you out.

1

You Request

  • Initiate an alteration request within 10 days of order receipt by emailing us at [email protected] with your order details or visit our stores physically or via virtual consultation.
  • Send us some front and rear pictures of you wearing the garment. Stand upright and relaxed with both your arms hanging loosely from the sides and include a message describing the problem.
  • Return the item to our showroom
2

We Rebuild

Upon receipt of returned garment, we will rebuild the garment to your preference.

3

You Receive

Please allow for up to 2 weeks production time before despatch of item.

Please note that alterations and remakes are subject to our return policy.